CONTACT US

If you have any inquiries or issues, please feel free to email us at contact@snakeseries.com, and don't forget to include your order number.

Our customer service department operates during regular business hours, specifically from Monday to Friday, 9:00 am to 5:30 pm PT. Please note that we are closed on weekends and major US holidays.

If you reach out to us during regular business hours, you can expect a response within 1-2 business days. For messages sent outside of these hours, we will attend to them on the next business day and respond as promptly as we can.